Hobart Airport

TASMANIA

Hobart Airport

TASMANIA

About Us

We welcome over 2 million passengers per year. Learn about our story, our people and what keeps our customers coming back.

9:26 pm AEST - 17 Oct 2018
Our Story

Who we are

Hobart Airport is Australia’s most southern airport, with one of Australia’s most picturesque approaches.

We are the largest and busiest airport in Tasmania with over 60% of the travellers coming through Hobart. We are curfew free and are a proud part of the Tasmanian community.

Hobart Airport is Australia’s ninth busiest domestic passenger airport and we are continuing to grow and develop to meet the needs of our customers, shareholders and our community.


Corporate profile

Hobart International Airport Pty Ltd (HIAPL) operates the Hobart Airport, one of the most scenic airports in Australia. We operate to meet the needs of our shareholders by ensuring safe and efficient services to travellers.

HIAPL is owned by the Tasmanian Gateway Consortium, which is a joint venture between two major Australian superannuation investment companies:

  • 50.1% share owned by Macquarie Global Infrastructure Fund III (GIF III)
  • 49.9% share owned by Tasplan Superannuation Fund

Our ownership structure means that Hobart Airport is owned by over 145,000 Tasmanians through Tasplan alone. It is this relationship that underpins our goal to provide returns for our shareholders through reliability, safety and accountability.


Our history

Built on what was the rural property ‘Llanherne’, Hobart Airport was officially opened on 23 June 1956. By 1957 it was the fifth busiest airport in Australia. Originally operated by the Federal Department of Aviation, it was privatised in 1988.

Since then Hobart Airport has continued to grow and now welcomes over 2 million passengers per year.

For those interested in the story of Hobart Airport and Aviation in Tasmania, a publication called ‘Our Front Door’ by Lindy Scripts was produced in 2006.

Llanherne Hobart Airport from Control Tower

Ansett Convair CV-340 at Llanherne

Air Hostess fastening a passenger's seatbelt

Ansett-ANA Desk at Llanherne Hobart

Llanherne old Hobart Airport Terminal

 

People & Culture

At Hobart Airport it’s our team of around 50 employees who make sure that the airport is safe and provides reliable service for our travellers, our airlines and our partners.

We work in partnership with the businesses that operate in and around Hobart Airport – over 500 people who work with us to provide quality service in a unique atmosphere. This includes the Airlines, ground handling teams, Air Traffic Control, Quarantine, Air Services, parking and hire car companies, taxi and bus services and retail outlets, all working together to ensure that our travellers get where they need to go safely and efficiently.


Our vision

To be an outstanding airport business that proudly promotes Tasmania.

We will achieve this together by:

  • Being an employer of choice – valuing our employees input and expertise
  • Being an outstanding host for our customers – proudly delivering a distinctive Tasmanian experience
  • Being exceptional business partners

Our purpose

To deliver value and growth for our investors and stakeholders while maintaining an efficient, safe and sustainable environment.

Circular diagram of our vision, purpose and values

We will do this collectively by:

  • Maintaining a safe and secure environment
  • Being recognised as an essential infrastructure asset linking Tasmania to the world, driving Tasmania’s economic growth and a committed and engaged member of our community
  • Developing and engaging our employees
  • Developing an outstanding, sustainable aviation and non-aviation airport business
    • Becoming the aviation gateway to East Antarctic
    • Becoming an important logistical freight port for both domestic and international export markets
    • Leading the way in financial, operational and environmental management
    • Achieving strong sustainable passenger growth to more destinations
  • Ensuring development is customer and community focused and undertaken in accordance with the airport’s Strategic Plan
  • Being strong business and strategic partners with Airlines and Stakeholders
  • Integrating our suppliers as a key part of the Hobart Airport team

In aspiring to deliver our vision and to support our core purpose we will be guided by our values and behaviours.  This is what we believe in and how we do things at Hobart Airport.


Hear from our team

Learn more about the people that work at Hobart Airport.

 

Community

Our community

Hobart Airport is an integral part of the Tasmanian Community. We provide a social and economic link between Tasmania and the rest of the world.  As the major transport hub in the state our business is connecting people.

Hobart Airport strives to operate in a sustainable way. We work hard to ensure that our operations are compatible with, and meet the needs of, the local and wider community.


Caring is in Our Nature

It’s often said that charity begins at home, so at Hobart Airport we’ve made a commitment to turn these words into action. As we greet new friends, and welcome home old ones, we want to show our pride in this great state by giving back to the community that we call home. Because caring isn’t just a gesture, it’s in our nature.

Streamlining Hobart Airport’s sponsorships and partnerships into a community focused platform, Caring is in our Nature, aims to support organisations and initiatives that meet at least one of the following criteria;

  • Social: Initiatives that improve the overall health and wellbeing of members of the community
  • Educational: Initiatives aimed at increasing education in the aviation industry, or our local communities’ education, apprenticeships and traineeships
  • Environmental: Initiatives that promote environmental enhancement in our local communities

All applications must be:

  • Local: The sponsorship must benefit the greater Hobart Community
  • Tangible: It must be used for a specific item, project or event

Click HERE to find out more or to submit an application.


The CACG

Hobart Airport’s Community Aviation Consultation Group (CACG) was established to focus on providing greater community consultation, particularly around planning and development activities on the airport.

The CACG meets three times a year and its chair is appointed based on their impartiality and independence from the airport. The current Chair is Penny Cocker.

The CACG is not an arbitration or decision-making body and has no power to direct or implement policy in regards the development of Hobart Airport.

The Community Aviation Consultation Group is part of the Federal Government’s Aviation White Paper recommendations and subsequent Airports Act Amendment Bill.

For further information contact us here.





QoS Reports

Each quarter Hobart Airport measures the level of customer satisfaction experienced by our visitors.

This Quality of Service reporting is a key performance indicator for our business, and is used to understand our customers and improve our business and customer experience.

Hobart Airport makes these results available to the travelling public and for periodic reviewing by all levels of Government.


2018

Quality of service report at Hobart International Airport Jan to March 2018

Quality of service report at Hobart International Airport April to June 2018


2017

Quality of service report at Hobart International Airport Dec 2016 to March 2017

Quality of service report at Hobart International Airport March – June 2017

Quality of service report at Hobart International Airport July – Sep 2017

Quality of service report at Hobart International Airport Oct – Dec 2017


2016

Quality of service report at Hobart International Airport Jan to March 2016

Quality of service report at Hobart International Airport April to July 2016

Quality of service report at Hobart International Airport August to Nov 2016


2015

Quality of service report at Hobart International Airport January to March 2015

Quality of service report at Hobart International Airport April to June 2015

Quality of service report at Hobart International Airport July to Sept 2015

Quality of service report at Hobart International Airport Sept to Dec 2015


2014

Quality of service report at Hobart International Airport Jan to March 2014

Quality of service report at Hobart International Airport April to June 2014

Quality of service report at Hobart International Airport June to Sept 2014

Quality of service report at Hobart International Airport Sept to Dec 2014


2013

Quality of service report at Hobart International Airport July to Sept 2013

Quality of service report at Hobart International Airport Oct to Dec 2013


2012

Hobart International Airport Quality of Service Report 2012

Subscribe to our newsletter

#myHBA

Our Latest Social Feed